Have you been unsuccessful in gaining access to your account? You are not the only one experiencing this. The issue affects many GreenDot users. You can reclaim your account and use it again. GreenDot allows you to get an email giving instructions on how to reset your password if you are unable to access your account due to a forgotten password. Your Social Security Number, card number, and security code are all required to reset your password. Your new password will be reflected across all of your GreenDot login portals after you've made the change. Thousands of consumers turned to Get Human for help with these (and many other) issues.